Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name, email address, and contact information
• Professional information (work experience, education, skills)
• Resume and cover letter content
• Job preferences and career goals
• Payment information for premium services

Usage Information

We automatically collect information about how you use our platform:

• Device information and IP address
• Browser type and operating system
• Pages visited and features used
• Time spent on the platform
• Search queries and application history

AI Training Data

To improve our AI services, we may use anonymized and aggregated data from:

• Resume optimization requests
• Cover letter generation patterns
• Interview practice sessions
• Job matching preferences

2. How We Use Your Information

We use your information to:

• Provide Services: Generate resumes, cover letters, and provide interview assistance
• Personalization: Customize job recommendations and platform experience
• Communication: Send service updates, job alerts, and support responses
• Improvement: Enhance our AI algorithms and platform features
• Security: Protect against fraud and unauthorized access
• Legal Compliance: Meet legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in these limited circumstances:

With Your Consent

When you explicitly authorize us to share information with potential employers or job platforms.

Service Providers

We work with trusted third-party providers for:

• Cloud hosting and data storage
• Payment processing
• Email delivery services
• Analytics and performance monitoring

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restrict: Limit how we process your information

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Until you delete your account or request deletion
• Usage Data: Up to 2 years for analytics and improvement purposes
• Payment Data: As required by financial regulations (typically 7 years)
• Support Data: Up to 3 years for customer service purposes

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

8. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications